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Do I need internet access?Since CLOKKR is web-based, it requires access to the internet. We have found that almost all autocross sites have adequate cellular access. We recommend using a dedicated cellular hotspot or tethered phone.
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We have seen interruptions in our current Live Timing system. Does this mean it will be a problem running CLOKKR?No. CLOKKR is native to the web using modern technologies. Other systems using older client-based technologies are less robust when pushing data to the web.
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How can I test if I have adequate cellular access at my autocross site?Generally, we have found that if you are able to check your email or access other websites while at an autocross event, you likely have adequate service to run CLOKKR. To confirm, we have offered a monthly subscription that would allow you to test CLOKKR at your venue for a low price that can be terminated at any time.
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What are the benefits of having our data in the cloud?CLOKKR was built as a native web app for many reasons. It supports the ability to access the system from multiple devices at a time, greatly simplifying the process of running an event, and eliminates the risk of having all of your data on one computer. And posting results is a snap - everything is already accessible on the web. Drivers appreciate the responsiveness of the event live timing, and seeing the updates to the series standings immediately following an event.
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What does my webmaster need to do?Most clubs simply add the URL to CLOKKR's live timing and results pages, and that's it! All of the ongoing updates are handled by CLOKKR.
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What browsers are compatible with CLOKKR?Any modern browser will work, including Chrome, Edge, Safari and Firefox.
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Can I load my own PAX table?Absolutely. You can build this out in the native UI, or upload from a .csv file.
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When I create an event, why does CLOKKR ask for the location address?We have built in many features that help remote fans watching the live timing to feel more engaged. One of these features is the display of the current weather data at the site. The event location is used in providing accurate weather data.
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Why do I need to set my event as the 'active' event?CLOKKR has a page with a fixed URL that is configurable by each club. This makes it easy for drivers to go to the same URL at each event. The live results display the active event, allowing event organizers to have control over how long they leave up the results before setting up for the next event. This differs from the individual, unique pages that persist in displaying event and series results.
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What hardware interfaces are available for timing data?We have found that FarmTek is a very popular timing system used in autocross. CLOKKR supports the JAC Chrono protocol as well as the Chrono5 protocol used in select SCCA regions. We will be adding support for other hardware, so if you need something different, please send a request and we will make it happen!
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How do I add cones, DNFs, and Reruns?CLOKKR's main timing screen has buttons for cone penalties (+/-), DNFs and Reruns. Reruns are not counted as a run, so do not show as a run in the results, which makes sure the run count is always correct. The number of seconds assigned to a cone penalty is configurable to be set to your club's standard (typically 1 or 2 seconds).
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What is the Car Queuer role?Since CLOKKR is web based, other individuals can reduce the workload of the main timer who sits in the trailer and may have limited visibility to the cars that are queueing up at the start. CLOKKR's Car Queuer app enables someone outside of the trailer (often the grid or starter) to queue the cars using a phone or tablet device.
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What is the Cone Counter role?Similar to the Car Queuer, the Cone Counter is a specific interface that allows someone to add cone penalties from another device, such as a phone or tablet.
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